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ABOUT US
| PRINCESS HOMECARE | WHO we are |
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We are a privately owned owned company supported by: | |
| Registered Service Provider | Audrey Shotton-Gale | Rma |
| General Manager | Clive Shotton-Gale | Bsc. MM |
| Assistant Manager | Charlotte Shotton-Gale | BA Hons |
| Project and Development | Nick Shotton-Gale | PhD |
| Financial Team headed by | Grahame Lee | Cert. PFS |
| Accountancy | Kevin Edenborouh | Ch.Acc BA |
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| Standards of Value and Principles | our MISSION |
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We aim to work with people, their families/friends and all professionals within a framework of anti-discriminatory practice in such a way as to promote each persons individual values.
Our aims and objectives are to provide dignity, choice, privacy, independence and fulfillment.
Our commitment to serving the community is recognised by The Care Quality Commission CQC. We are committed to actively promoting each persons participation in a lifestyle of their choice and having positive expectations by stressing each person's achievements and strengths without losing sight of their disability and individual needs.
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| Privately Owned | how WE WORK |
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We are a privately owned Company delivering care to the elderly, disabled and frail living in the community, to assist them to remain in their own homes - we assist children and their families to remain together. We offer assistance 7/24hrs 365 days with 24hour on call emergency assistance.
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| To carry out our responsibilities | WORKING in PARTNERSHIP |
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We work closely with a number of other organisations including client and consumer groups, professional groups, training bodies, government and other healthcare bodies such as GPs, District nurses, Chemist, OTs and Social /Health workers.
We are committed to being accountable to these professionals, the public and Social Services.
We have agreements with organisations to set out how we are working together to improve client protection and raise professional standards -
- The Care Quality Commission CQC
- General Social care Council
- Criminal Records Bureau
- Protection of Vulnerable adults POVA
- Child protection Agencies
- Wiltshire County Council
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| We are delivering a modernisation programme | our CURRENT REFORMS |
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To make us more efficient and effective. This will allow us to extend our role in protecting clients and promoting high standards. We have been working closely with Wiltshire County Council and the private sector for
- Registration and regulation of the entire team
- Reform conduct and health procedures
- To tackle poor performance
- To ensure a complaints procedure
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| Princess Homecare | EQUALITY and DIVERSITY |
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Is committed to promoting and developing equality and diversity in all our work, we want to be sure that our policies and ways of working are fair to all individuals and groups, regardless of their ethnic origin, race, colour, gender, religion, disability, sexual orientation or age.
Our Equality and Diversity strategy shows how we are working to achieve this. The strategy aims to help Princess Homecare to:
- Ensure and actively demonstrate that current clients, staff, job applicants, complainants and providers of services are treated solely on the basis of their merits, abilities and potential (and relevant legal requirements) without any unjustifiable discrimination
- Promote good relations between people from different racial groups
- Recognise and develop the diversity of skills and talent within our current and potential staff
- Foster mutual respect and trust
- Ensure that all our services are free from unjustified discrimination and ensure that effective mechanisms are in place to monitor
- Communicate our equality and diversity policy to members, staff, associates, clients and others
- Tackle discrimination and promote equality
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